A fill-finish facility faced challenges when adapting existing equipment to handle multiple primary packaging formats. This led to a rise in fill-finish defects affecting glass vials, including bump checks, cracks, and scratches. Frequent trial-and-error troubleshooting caused excess downtime, product loss, and increased total cost of ownership (TCO).
By implementing SmartSkin’s technology, the facility identified defects early, reduced downtime, and improved line performance.